dmjili Privacy Policy – How We Collect, Use, and Protect Your Personal Data

Last updated: June 2025. This Privacy Policy applies to all users of the dmjili platform at dmjili.win.

1. Introduction and Scope

dmjili is committed to protecting the personal information of every player who uses its platform. This Privacy Policy applies to all data collected through the website at dmjili.win, including during account registration, login, gameplay, deposits, withdrawals, and any interaction with customer support. By accessing or using the platform, you acknowledge that you have read and understood this policy and consent to the collection and use of your personal information as described. If you do not agree with any part of this policy, you should not use the platform or submit any personal data. We regularly review our privacy practices to ensure they remain aligned with applicable Philippine laws and international standards for data protection.

2. What Data Do We Collect?

When you register and use the dmjili platform, we collect several categories of personal information to operate our services effectively and securely. The categories of data we collect include:

• Account information: Your full name, date of birth, registered email address, username, and password (stored in hashed, non-reversible form).
• Identity verification documents: Government-issued identification such as a Philippine national ID, passport, or driver's licence, which may be requested to verify your age and identity.
• Payment information: Philippine Peso (PHP) deposit and withdrawal records, e-wallet identifiers, bank transfer references, and transaction history. We do not store full card numbers or complete bank account details on our servers.
• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers collected automatically when you visit the platform.
• Usage data: Pages visited, games played, bet history, session duration, clickstream data, and feature interactions — used to improve platform performance and personalise your experience.
• Communications data: Messages and attachments you send to our support team through the platform's contact channels.
• Cookie and tracking data: Information collected through first-party cookies and similar browser storage technologies, as detailed in Section 4 of this policy.

We collect only the data that is necessary for the purposes described in this policy. You are not required to provide optional data fields, though doing so may enhance certain features of your account experience.

3. Why Do We Use Your Personal Data?

dmjili uses the personal data it collects for specific, lawful purposes that are directly connected to operating a safe, compliant, and enjoyable online gaming platform for players in the Philippines. The primary purposes for which your data is processed are as follows:

• Account creation and management: To register your account, verify your identity, authenticate your logins, and maintain accurate account records.
• Age verification and responsible gaming: To confirm that all players are at least 18 years of age before they access any real-money features, and to support responsible gaming tools such as deposit limits and self-exclusion.
• Payment processing: To facilitate PHP deposits and withdrawals through our supported Philippine payment channels, verify payment ownership, and maintain financial records for compliance purposes.
• Platform security and fraud prevention: To detect and prevent fraudulent activity, multiple account creation, money laundering, and other abuses of the platform.
• Customer support: To respond to your enquiries, resolve account issues, and improve the quality of our support interactions.
• Legal compliance: To meet obligations under Philippine law, gaming regulations, and anti-money laundering requirements, including record-keeping and reporting duties.
• Service improvement: To analyse usage patterns, fix bugs, optimise platform performance, and develop new features that better serve Filipino players.

We do not use your personal data for any purpose that is incompatible with those listed above. Where a new processing purpose arises, we will update this policy and, where required by law, seek your consent before proceeding.

4. Cookies and Tracking Technologies

dmjili uses first-party cookies and similar browser storage technologies to make the platform function correctly and to understand how players use the site. Cookies are small text files stored on your device by your browser when you visit the platform. We do not use third-party advertising cookies or sell cookie data to external marketing platforms. The types of cookies we use include:

• Essential cookies: Required for the platform to operate — they manage your login session, maintain game state, and protect against cross-site request forgery attacks. These cannot be disabled without breaking core platform functions.
• Functional cookies: Remember your preferences such as language settings, display options, and previously used payment methods to make your experience more convenient.
• Analytics cookies: Collect anonymised, aggregated data about page visits, navigation paths, and feature usage to help us understand where the platform can be improved. No individual player is identified through this data.

You can control cookie behaviour through your browser settings. Most modern browsers allow you to block or delete cookies, though disabling essential cookies may prevent you from logging in or using certain platform features. By continuing to use the dmjili platform after being presented with this policy, you consent to our use of cookies as described above.

5. How Is Your Data Stored and Protected?

The security of your personal data is taken seriously at dmjili. We implement a range of technical and organisational safeguards to protect your information against unauthorised access, accidental loss, alteration, or disclosure. Key security measures we apply include the use of industry-standard encryption for data in transit (HTTPS/TLS) and encryption at rest for sensitive fields such as passwords and payment references. Access to personal data within our organisation is restricted on a strict need-to-know basis, and all staff members who handle player data are bound by confidentiality obligations. We conduct regular internal reviews of our data handling practices and respond promptly to any identified vulnerabilities.

Your account data is retained for as long as your account remains active and for a period thereafter as required by applicable Philippine law, gaming regulations, and anti-money laundering obligations. When data is no longer needed and retention obligations have been met, it is securely deleted or anonymised. Please note that no online platform can guarantee absolute security, and you also play a role in protecting your account by keeping your login credentials confidential and using a strong, unique password.

6. Sharing Data with Third Parties

dmjili does not sell, rent, or trade your personal data to third parties for commercial purposes. However, to operate the platform effectively, we work with a limited number of trusted service providers who process personal data on our behalf. These include payment processors that handle PHP deposits and withdrawals through Philippine e-wallets and bank channels, identity verification service providers, platform infrastructure and cloud hosting providers, and fraud detection tools. All third-party processors are required to handle your data solely for the purposes we specify and in accordance with applicable data protection standards. They are not authorised to use your data for their own independent commercial purposes.

We may also disclose your personal data where we are legally required to do so — for example, in response to a lawful request from a Philippine government authority, a court order, or a regulatory body with jurisdiction over gaming activities. In such cases, we will disclose only the minimum amount of data required to satisfy the legal obligation and will notify you where legally permitted to do so.

7. Your Rights Over Your Personal Data

As a player on the dmjili platform, you have meaningful rights over the personal data we hold about you. These rights are grounded in Philippine data protection principles and include the following:

• Right to access: You may request a copy of the personal data we hold about you at any time by contacting our support team through your account dashboard.
• Right to correction: If any of your personal information is inaccurate or out of date, you can request that we correct it. Some fields can be updated directly within your account settings.
• Right to deletion: You may request that we delete your personal data. We will action this request where we are not required to retain the data for legal, regulatory, or fraud-prevention purposes.
• Right to restrict processing: You may ask us to temporarily suspend the use of your data while a correction or objection request is being assessed.
• Right to data portability: You may request a structured, machine-readable copy of the personal data you have provided to us directly.
• Right to object: Where processing is based on legitimate interests, you may object to that processing, and we will assess your objection in accordance with applicable law.

To exercise any of these rights, please contact the dmjili support team through the help channel available in your account. We will respond to all valid requests within a reasonable timeframe and in accordance with our legal obligations. Note that certain rights may be limited where retention of your data is required to comply with Philippine gaming law or anti-money laundering regulations.

8. Protection of Minors

The dmjili platform is strictly intended for individuals who are 18 years of age or older. We do not knowingly collect personal data from anyone under the age of 18, and we maintain active age verification procedures to enforce this requirement at the point of registration. If we discover that a minor has provided personal data or created an account on the platform, we will immediately close the account and delete the associated data without undue delay. Parents or guardians who believe a minor has registered on the platform are encouraged to contact our support team immediately so that the matter can be resolved as quickly as possible. We take the protection of young people online very seriously and are committed to maintaining strict age controls across all platform features.

9. Updates to This Privacy Policy

dmjili may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, we will revise the "Last updated" date at the top of this page. Where changes are significant, we may also notify registered players through an in-platform message or notice. Your continued use of the dmjili platform after an updated policy has been published constitutes your acceptance of the revised terms. We encourage all players to review this page periodically so they remain informed about how their personal data is handled. If you disagree with any changes, you may close your account by contacting our support team.

10. How to Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way dmjili handles your personal data, please reach out to our support team through the help channel available inside your account dashboard after logging in. You can also reference the FAQ page for quick answers to common questions about account data, cookies, and security practices. Our team is committed to responding to all privacy-related enquiries promptly and thoroughly. For formal data subject rights requests — such as access, correction, or deletion — please include your registered email address and a clear description of your request so we can process it efficiently. We take every privacy concern seriously and will work with you to address it in line with our obligations under applicable Philippine law.